The lady with curly hair at the front desk was very good at being serviceminded!
I enjoyed my stay at the Amazonia and would certainly stay there again - it gives excellent value for money for the location.
Some of the fixtures and fittings (e.g. the carpet, especially in the lifts, and the decor in the rooms/corridors) need refreshing; as such they give a rather old, worn feel to parts of the hotel, which is a pity. WiFi in the rooms, not just in the lobby, would also be nice.
Your staff are very helpful but you need better cover (i.e. more people) on the reception desk, otherwise customers have to wait at busy times.
More smiles!!! :-)